Coronavirus - police response

March 28 2020

What you need to know

Coronavirus (COVID-19): the policing response and what you need to know

A major incident has been declared by the Avon and Somerset Local Resilience Forum (LRF) to help with the multi-agency response to the COVID-19 coronavirus.


Policing services

We will update this page with further changes but the current situation is:

  • Emergency and high priority calls: You will see no changes to the way we respond to emergency and high priority calls. These are a critical function we will maintain to protect the public. We would encourage people to report non-urgent incidents online instead of calling 101.
  • Enquiry Offices: Further changes to the opening hours or closures, planned or unplanned, will be posted on our police station webpages. The following police Enquiry Offices remain open to the public:
  • Neighbourhood Beat Teams: Neighbourhood Beat Teams will still be patrolling your area and available to be contacted as normal. Public engagement events and surgeries have been cancelled. Find your local Beat Team.
  • Protecting our officers and staff: We are putting all measures in place to protect our officers and staff including encouraging home working where possible, moving face-to-face meetings to Skype and providing them with daily guidance from Public Health England and the Government. A discussion board has been set up for issues and concerns relating to the coronavirus.
  • Ride Along Scheme: Our Ride Along Scheme has been temporarily suspended and all applicants have been written to. We will update our Ride Along webpages once the Scheme is back up and running.
  • Police and Crime Commissioner elections: The PCC elections have been cancelled. Read the full statement from our Police and Crime Commissioner, Sue Mountstevens.

Keeping communities safe

  • Criminals may use the coronavirus pandemic to carry out scams online, over the phone, or in person.Visit the Action Fraud website for the latest advice.
  • We know communities are rallying around to help the elderly and vulnerable over the coming days and weeks. Check your local authority website for details of how you can help. In Bristol, you can visit the Can Do website to register schemes and check what’s already set-up. Somerset County Council has a dedicated Covid-19 page on their website with links and contacts.

Staying up to date

Government advice

Read the latest advice and information from the government on GOV.UK.

Health advice